Who operates this service
The NumDetect operating team provides this service. This policy describes the information used for the NumDetect website, your account and phone and email account checks. You can contact the operating team at [email protected].
Information we process
We process account and sign-in information, session and API credential records, submitted phone numbers or email addresses, import and task records, check results, usage and billing records, and support information you provide. We use these records to provide the service, secure access, reconcile charges and investigate issues.
How submitted checks are handled
The identifiers and selected checks needed to carry out your request are sent to the relevant check service. Your checks and bulk results are kept so you can review and download them in your signed-in account. Submit only data you are entitled to process.
Service providers and payments
Hosting, email, sign-in, check and payment providers process information needed for their part of the service. When an enabled payment method redirects you to a provider’s hosted page, payment information entered there is handled by that provider. NumDetect records order references, amounts and payment status needed to reconcile your balance.
Cookies and browser preferences
The account service uses cookies for sign-in, request protection and preferences such as language. The public website serves its fonts locally. Your browser may translate page content; using that browser feature can be subject to the browser provider’s own privacy terms.
Security and access
Account access and API operations require authentication. You see the full numbers and email addresses you submitted in your check history and result files; logs and internal tools keep them masked. Keep downloaded files and API keys secure.
Retention and requests
We retain records needed to operate accounts and task history, reconcile payments and balances, protect the service and handle disputes or requests. Retention depends on the record type and those purposes. Contact support to request information, a correction or a review of retention or deletion. We may need to verify your authority and retain records that remain necessary for security, financial reconciliation or applicable obligations.
Policy changes
This page identifies the current policy date. Changes to how the service processes information will be reflected here. Contact support if you need clarification before submitting data.
Questions or requests
Contact [email protected] about these terms, your account or the processing of your data. Include only the details needed to identify the issue; do not email passwords, API keys or full contact lists.
[email protected] ↗